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Outstanding Quality Home Based Childminder

   Outstanding Childminder Shirland | Outstanding Childcare Alfreton | Outstanding Childminder Higham | Outstanding Childcare Stonebroom | Outstanding Childminder Derbyshire | Outstanding Childcare Morton


Extract from my Policy Manual

Compliments & Complaints

I hope that you are happy with the service I provide to you and your family. If you are happy it would be nice if you could take the time and write down what you like about it so that I can show new parents when they come to visit. It will also be available to show OFSTED inspectors when they make their inspections.

But if you find that for any reason you are unhappy with the service I provide as a child carer, I would gratefully appreciate if you could approach me about it. I could then try to rectify anything that you have mentioned. But if for any reason you feel that you cannot, you can contact OFSTED.

Their address is:

Ofsted Complaints
Ofsted Midlands Region
Building C
Cumberland Place
Park Row

Their website address is

The national Childminding Association (NCMA) also runs a FREE phone advice line where your call is taken in the strictest of confidence.
They can be contacted on the following telephone number: 0800 1694486

Full Details can be found in my Policy Manual